Leeds Rhinos Rugby Camp Booking
 

Ulster Rugby Camps- Terms and Conditions

  • The Ulster Rugby Summer Camps run from 9.00am to 1.00pm each day
  • Ulster Rugby is not responsible for children left unsupervised outside these hours
  • Places will be filled on a first come first served basis
  • Bookings must be made online before the Friday preceding the camp.
  • Payment is considered as acceptance of the booking conditions
  • A discount of £5 per child is available to anyone booking one child on more than one camp or anyone booking two or more children on one or more camps. Discount is subject to availability and only available to immediate family who live in the same household. We reserve the right to withdraw discounts at any time and discount cannot be added retrospectively to a booking.
  • Cancellations made up to two weeks before the camp will receive a 50% refund. A transfer to another camp may be offered subject to availability
  • Any cancellations made after this time will not be refunded
  • The Ulster Rugby Summer Camps are staffed by IRFU qualified coaches who will implement the highest safety measures, however, they cannot be held liable or responsible for damages, injuries or loss of possessions
  • We strongly recommend that all valuables be left at home
  • Ulster Rugby Summer Camps will reserve the right to suspend any child that causes disruption to the camp due to misbehaviour. If a participant's behaviour is deemed to be unacceptable, the guardian will be informed at the end of the day. Any further bad behaviour will be dealt with in accordance with the IRFU discipline policy and will lead to that individual being removed from the camp and not permitted to return. In this instance no refund will be offered.
  • A confirmation email will be automatically sent as proof of booking
  • By booking on a camp you give consent that your child may be used in photographic or video material for promotional material, if you wish for your child not to be included please notify the Camp Manager at registration
  • Ulster Rugby reserves the right to cancel, amend, alter and change any camp or its content without the need for prior notice
  • Ulster Rugby will use its best endeavours to ensure that professional players will attend the camps.

 

How do I register a child?
To place a child on a Ulster Rugby Camp (URC) you will need to register their details. This is so that we can ensure that the child is in the correct age group, we have their emergency contact details and any relevant medical issues are known by those running the camps. You can do this by choosing a camp then click on "Book A Child on this Course". Once you have registered a child you will receive a code which you can then use for future bookings. Please ensure that even if you have registered a child before, that when you add them to the camp you click on “edit” (next to their name) and check that the details are correct as contact numbers, shirt sizes and other relevant information may well have changed since last time you booked a course.

I have forgotten my child’s Code?
If you have forgotten the URC number please do not try and create another one for that child as this could cause problems for staff. Please utilise the “Forgotten your child's URC Membership Code?” link when you click on Book a Child on this Camp” button. Here you will need to add the child’s surname, date of birth and their post code to retrieve their information. Once you have located your child please select and then keep a note of the URC code.

You could always search your email for your booking confirmation that will have the URC code. The "From" field will be the full name of the club, Ulster Rugby

I am still having difficulties retrieving my child’s URC code?
If you are still having difficulties please contact the club by clicking here and they will be able to search the database for that information. They may request additional security information before providing you with those details which were requested at the original registration.

Why does it ask me to Register or Login at the checkout?
If you have previously booked camps with us you can login and this will retrieve your billing information. If you have not booked with Ulster Rugby Camps you will need to click Register.

I have a promotional Discount Coupon - where do I enter it?
Once you have booked a camp and added a child you can then View Basket and at the bottom of the cart you will see "DISCOUNT COUPON" simply add it in here and click Submit. This will then update your Basket/Cart with the correct total.

What Information will I get once I have successfully placed a booking?
Once you have placed your order you will be sent an email confirming the camp details and the child’s registration details. Ulster Rugby may send you additional information. Please check this email carefully and ensure that all the details are correct. We do not include highly sensitive information in the emails such as medical issues. If these details are NOT correct please go to the Edit Child Details Section and simply add in the requested information "Surname, Date of Birth and Postcode to retrieve their information then edit your child’s details. This information will then be updated immediately. If you wish to change information less that 48 hours before the Camp please contact the club directly by clicking here and advise them of the changes since they may have already downloaded all of the details.

Can I provide feedback?
Feedback is very important to us in raising our standards and making the camps as enjoyable as possible for your children. After your child has attended the course, we will send you a short survey to collect anonymously your thoughts on the whole process from booking through to how the camp was delivered and the facilities. We would ask you to take a couple of minutes to complete this so that we can improve the way we deliver these camps in the future.

How do I get a refund or make a cancellation?
Cancellations made up to two weeks before the camp will receive a 50% refund. A transfer to another camp may be offered subject to availability (subject to price alteration. No refund will be made if booking on to a cheaper course) Any cancellations made after this time will not be refunded. If you have any further queries please contact the Community Department by clicking here
Ulster Rugby Camps Privacy and Data Protection Policy

This privacy policy is for this website (www.ulsterrugby.com) and served by Ulster Rugby and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [externallinkhttp://www.google.com/privacy.html ].

Other cookies may be stored to your computer's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy. Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser's website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer's hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003

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